Privacy Policy

1. General – what is the purpose of this privacy policy?
1.1. The website available at (hereinafter: the “Website”) is operated and owned by Postalia Belgium, with company number BE 0463 006 734 and registered at Drève Gustave Fache 1, 7700 Mouscron (hereinafter: “Processing Manager”, “we” or “us”).

1.2. The purpose of this privacy policy is to inform you about the processing of your personal data on or through the Website. The purpose of this privacy policy is to ensure proper and transparent processing of your personal data.

We strongly advise you to read this privacy policy carefully.

1.3. This privacy policy only applies to the processing of your personal data on or via the Website by the Controller and/or by processors (e.g. external service providers or subcontractors) who process your personal data on our behalf and have entered into a processing agreement with us for that purpose.

Furthermore, this privacy policy in no way covers the privacy policies of other websites or applications referred to via (even permitted) hyperlinks on the Website or of companies or entities that advertise in our services.

1.4. We are responsible for the processing of your personal data. As data controller, we take all appropriate technical and organisational measures to ensure that the processing complies with Regulation (EU) 2016/679 of 27 April 2016 (hereinafter “GDPR”). Our employees who have access to your personal data are also obliged to comply with the GDPR.

1.5. This privacy policy is made available to you electronically and can be consulted at any time under the heading ‘Privacy Policy’ on the Website. In the event of requests or additional questions, please send an e-mail to: We will inform you at the latest within one month after receipt of your request or question about the action taken on it.

1.6. Processing Officer reserves the right to change this privacy policy at any time. This privacy policy was last amended on 31 May 2018.

1.7. Please note that in order to upload or post on the Website information relating to other persons, you must always have the express consent of the person(s) concerned.

2. Who are we and how can we be contacted?
Legal form:
Company name: Postalia Belgium
Trade name: EasyPost
Registered office: Drève du Fache 1, 7700 Mouscron
VAT number: BE 0463 006 734
Telephone number: 050698611
Hyperlink(s) Website:

3. Contact details Data Protection Officer
4. For what purposes do we process your personal data?
We only process personal data that you provide on or via the Website for the following purposes:
customer management, dispute management, direct marketing, trade in commercial information.

5. What is the legal basis for the processing of your personal data?
5.1. We will process your personal data if: determine the legal basis.

The data subject has given his or her consent to the processing of his or her personal data for one or more specific purposes

5.2. In any case, from the moment you have agreed to our privacy policy – by clicking the ok button prior to the use of the Website and/or the processing of personal data on or through the Website – you give us your free, specific, informed and unambiguous consent to process your personal data and you expressly agree to the way they are processed as set out in this privacy policy.

6. What personal data do we process?
6.1. On or via the Website, we only process the following personal data, to the extent that you provide them:

a. Electronic identification data (IP addresses, cookies, …) See 6.2.

6.2. We also process, among other things, the following data: device data, log file data such as IP address, browser and operating system, the external website that referred you to us and the pages visited by you on the Website (and the date and time of the pages visited by you). These data are processed automatically (even without any registration), only for statistical purposes and with a view to further improvement of the Website.

7. Who else receives and/or processes your personal data (in addition to the person responsible for processing)?
Your personal data will also be processed by our IT supplier SKINN on our behalf. This processing is regulated in a processing agreement that we have concluded with them.

Incoming data comes into our mail system (outlook) and is stored in the CRM system, TeamLeader.

8. Do we transfer your personal data to (companies or entities in) non-EU countries ?

9. Where, how and for how long do we store your personal data?
9.1. Your personal data is stored on a secure combell server and Google Inc.

9.2. We will not retain your personal data longer than necessary to achieve the purposes set out in clause 4. In this respect, we may retain your personal data for some time. In any case, we will not keep your personal data longer than the storage period.

10. What are your rights?
10.1. You have the right to request us to:

– inspection of your personal data;

– correction (rectification) or deletion (erasure) of your personal data;

– limit the processing that relates to you.

10.2. You have the right to object to the processing of your personal data. You may object at any time and free of charge to the processing of your personal data for direct marketing purposes.

10.3. You have the right to transfer your personal data to another controller.

10.4. If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. However, the withdrawal of your consent does not have a retroactive effect and does not affect the lawfulness of the processing based on your consent prior to its withdrawal.

10.5. You have the right to lodge a complaint with the Privacy Commission / Data Protection Authority.

10.6. The exercise of the above rights is subject to the requirements and conditions set out in the GDPR.

10.7. To exercise the above rights, simply send us a request to and identify yourself appropriately.

11 What are our obligations?
11.1. We take all appropriate measures to ensure a level of security appropriate to the risks for and in the protection of your personal data.

11.2. We maintain a processing register which also describes the (category of) processing of your personal data.

11.3. 11.3. [Where applicable – We have appointed a Data Protection Officer who informs and advises us about our obligations under the GDPR, who monitors compliance with the GDPR and is the point of contact with the competent privacy authorities].

11.4. We cooperate with the competent privacy authorities (at their request).

11.5. We will, where necessary and/or mandatory, report security incidents or data breaches (including unlawful processing, loss, unavailability, destruction, damage or unauthorised disclosure of your personal data) to the Privacy Commission / Data Protection Authority immediately and no later than 72 hours after becoming aware of them.

In the event that such breach is likely to pose a high risk to your rights, and under the conditions set out in the GDPR, we will also report it to you.

In the event that you become aware in any way of such a breach in connection with your personal data or those of others, please contact us at the e-mail address

11.6. Should we use certain new technologies or applications for the processing of your personal data, which are likely to entail high data protection risks for you, we will, subject to the conditions set out in the GDPR, carry out a so-called “Data Protection Impact Assessment” (DPIA) and, if required, consult the Privacy Commission / Data Protection Authority in advance.

12. Cookies
12.1. The Website uses ‘cookies’ to improve the user experience and to collect statistics among visitors to the Website. Cookies are small data files stored by the browser on your computer when you consult a website and facilitate interaction between the visitor and the Website. Cookies do not contain any personal data.

12.2. From the moment you have agreed to our privacy policy, including cookie policy, by ticking the OK box prior to using the Website, you give us your free, specific, informed and unambiguous consent to use cookies on the Website.

The Website uses the following types of cookies:

i. Temporary cookies: these cookies are deleted as soon as you close your browser and are indispensable for allowing you to navigate the Website.

ii. Persistent cookies: these cookies are used to transmit information to the web server of each time someone visits the Website and are stored on your computer for a longer period of time. These cookies are activated each time you visit the Website.

iii. Functional cookies: these cookies are used to allow the Website to function properly.

iv. Non-functional cookies: these cookies may be used for statistical and other purposes.

12.3. You have the right, upon request and free of charge, to oppose the previously permitted use of the above-mentioned cookies. You can address this request at any time to

12.4. The Website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies to help the Website analyze how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

12.5. The use of cookies can be deactivated via your computer or other device (settings of your web browser). However, this may cause the Website to malfunction.

Any questions? Feel free to contact us: