Europ Assistance processed its mail with a franking machine with maintenance contract. There had to be a practical solution offering financial and administrative improvement.
Would you recommend EasyPost?
“Yes. In the declining mail market, EasyPost is nevertheless strong, exactly because they offer solutions for companies sending lower volumes. At the same time, working with EasyPost has little to no impact on our own business process. And if problems were to arise, they do everything to solve them as quickly as possible.”
Nicolas Hulpiau
Facility & Fleet Manager Europ Assistance
How did you operate before?
“I run the General Services & Fleet department within Europ Assistance. We are responsible for everything to do with facility management, so also the mail room. We used to work with a franking machine with a maintenance contract. But that franking machine was almost 10 years old and in the administrative area is was also a disaster. We were therefore looking for a solution that was practical and offered both a financial and administrative improvement.”
How does EasyPost work for you now?
“We set out to find a suitable partner for outsourcing our mail processing. Something for which we invited several players to the table, but EasyPost was able to convince us. How? They offered us the formula we were looking for: a streamlined service provision, customised to our company, at a good price.”
Who is Europ Assistance? Europ Assistance is an international insurance company, specialised in travel insurance. Part of the Europ Assistance Group, represented in more than 200 countries.
What are the top benefits?
- More time: “We only have to place our mail ready for collection. This frees up time we can spend on other matters.”
- Lower costs: “We no longer have to purchase/lease a franking machine, nor pay for maintenance and still enjoy cheaper franking rates.”
- Administrative: “We receive clear reporting and invoicing”
- Flexible: “EasyPost also offers solutions for customers whose volume does not meet the Mail ID conditions of bpost.”
